READ EVERYTHING BEFORE BOOKING

NYC Travel Policy (READ)

• I will working in a shared suite located in Harlem. Please be respectful of the environment.
• Please arrive early if you are driving in order to find parking. I suggest taking the train (2,3,A,B,C,D).
• You MUST book the first or last appointment available to avoid blocking the remaining time off from other clients. If you book a middle appointment it will be canceled.
• Make sure to include ALL add ons (ex. length, styling, wash, etc.) because due to time constraints your appointment may have to be cancelled or you may not be able to receive your full service.
• Appointment details cannot be changed after booking so make sure you are booking the correct service. Please message me (917-736-4637) if you are confused.
• For all hair drop offs for wigs and color please message me (917-736-4637) so I can give you a drop off date.
• Message me (917-736-4637) if you do not see a service you are trying to book.
• If you would like book for Philadelphia appointment they will start in May
• If you violate the booking policy more than once you will be blocked from further booking.

IG: @hairby_kimmy

Email: info.hairbykimmy@gmail.com

Business hours

Mon/ Thur/ Sat (CLOSED)

Tues/ Wed/ Fri (10am - 10pm)

Sun (12pm - 10pm)

*Summer schedule starting June 17, 2023*

Mon/ Thur (10am - 2:00pm)

Tues/ Wed/ Fri (10am - 10pm)

Sat/Sun (CLOSED)

VACATION DAYS

July 4 - July 12

DEPOSIT/PAYMENT

• A NONREFUNDABLE deposit is required upon booking your appointment. All deposits will be deducted from the final total of your service.
• You can reschedule once within 60 days using the same deposit if you reschedule at least 48 hours prior to your appointment.
• If you cancel your appointment your deposit is automatically forfeited so try your best to reschedule in order to not lose your deposit.
• If you cancel/reschedule within 48 hours of your appointment your deposit will be forfeited.
• The remaining balance can be paid using Cash (NOT Cash app), Zelle, or Applepay.
• Please have Zelle and/or Applepay set up before your appointment.
• For every person you refer you get $10 off your hair service, just let them know to mention your name.

BOOKING

• My schedule automatically opens 30 days prior (one day at a time; hour by hour; i.e. May 31st 10:00am opens on May 1st 10:00am)
• If you do not see the day you want to book open it is just not available.
• If you would like to book a VIP appointment before my schedule opens to secure the day you want please text me (917-736-4637). The fee for this booking is $40 and is not included in your service.
• Book using your LEGAL first and last name along with a working phone number.
• Always make sure to update your contact information. If I cannot reach you I will cancel your appointment and your deposit will be forfeited.
• Create an account after booking so that you will be able to cancel, reschedule, or edit your appointments.
• Please read through ALL details and add ons when booking an appointment.
• If your appointment is incomplete (no chosen length/color) it will be cancelled.
• If you are confused about any services when booking please text me (917) 736-4637. DO NOT just book any service because if you book the incorrect thing you will not be serviced and your deposit will be forfeited.
• If you need to change the style you are getting or braiding hair color/length, do so at least 48 hours (ACV rinse at least 3 days) prior to your appointment. Changes will be subject to whatever hair I have available.
• Box braids are only available to book Tuesday, Friday, and Sunday.

• Your hair must be freshly washed (at least 24 hrs before appointment), thoroughly detangled, and blowdried (using a comb attachment if you have thicker hair).
• Please avoid using any oil/oil moisturizers. You will not be seen or charged for a wash.
• You will be charged $25 for a wash if it was not booked.
• Do not get a professional blow out (wash and set) or straighten your hair for any type of braids.
• There is a 15 minute grace period. At 15 minutes the late fee is $20. After 15 minutes your appointment will be CANCELLED and deposit forfeited. If I still decide to take you a new late fee will be charged at my discretion based on how late you arrive.
• All braid appointment times may vary depending on the size of your head and length of your hair. Time given for appointments is just an estimate
• All extending factors (forgetting your hair, bringing incorrect hair, not bringing enough hair, going to the ATM) will count as a late fee.

FEES/THINGS I AIN'T DEALING WITH

• Final service price is subject to change. All prices listed are just base prices. Anything that causes me to do extra work will be an extra fee.
• After your first no call no show you will be charged a $50 fee in order to book again. After the second no call no show you will no longer be able to book with me.
• There is a $20 fee for appointments booked for the same day (24 hrs prior to service).
• There is a $30 fee for extension of morning and evening appointments. Must text me (917) 736-4637!
• If you like to micromanage the person doing your hair then I am not the stylist for you.
• Bring headphones and a phone charger!
• NO extra guests including kids!
• Individuals who do not follow the guidelines will be BLOCKED from future booking.

"CAN I BE SQUEEZED IN!?"

There are absolutely no squeeze in appointments anymore. You can only be added to the waiting list or inquire about availability for emergency appointments.

If I am fully booked or booked on your desired day you can text me (917) 736-4637 to be added to the waiting list. Be sure to include:

• Your full LEGAL name
• Desired style
• Preferred days/times (morning/afternoon/evening)

If you are in need of an EMERGENCY appointment they will be available on some of my days off for a 50% upcharge. You will need to send a text (917) 736-4637 in order to book it.

If you would like to shop anything I've recommended to you, you can now shop through my Amazon store with direct links to products/tools:

https://www.amazon.com/shop/hairby_kimmy